Testimonials

0412-955-006

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Client Testimonials

 

Sharon M - Canberra, ACT

My husband and I visited Caloundra to inspect our 4th investment property that was nearing completion in Landsborough. Looking at the developments happening in the area I was keen to look for another investment property in Caloundra area.

On returning to Canberra I researched the internet for house and land packages. I sent several emails to various agents requesting more information. I had two responses, one agent replied a few days later with a response of "there is nothing left but I can keep you informed on anything that comes up" which I never heard from again, and Micki who responded the next day. Micki was quick to give me detailed information on the property I was interested in, and also sent me information on the Sunshine Coast and Caloundra area and the developments in the area.

Micki arranged for the house and land package to be put on hold for us to enable me to complete my final analysis confirming it was a good investment property for us. Micki also gave me the names or rental agents to contact for rental appraisal estimates to assist me with my analysis. Micki also liaised with the builder and confirmed some queries I had.

I was a Real Estate Agent for several years, and know of the industry and some of the Agents that are in it for the quick money, and some of the games that are played.

Micki is a genuine person that is always on hand to answer any queries for you. Micki also bridges the gap of distance, I feel confident in our purchase and look forward to meeting Micki in person.

I would recommend Micki to anyone looking at finding a house and land package, be it from an investment or owner/occupier.

 

James & Melissa H - Raworth, NSW

It is with pleasure we provide a testimonial for Micki Holder from House and Land Solutions. Micki’s warm, professional and no-nonsense approach was particularly appreciated. Right from our very first conversation you explained the process thoroughly and did not try to obtain our business by giving us an unreal expectation as we were purchasing our first investment property from out of state and have never been to the Toowoomba area. I would highly recommend Micki for her investment advice and would not hesitate in investing thorough her again.

Siva & Leena P - Sydney, NSW

It is with immense pleasure that we write this testimonial to wholeheartedly thank you, Micki, for all the support you have been providing us – right from that sales enquiry call I made about five months back till today. You have been a true professional who has gone beyond the call of duty to ensure customer satisfaction through your timely responses. Your vast professional experience has been invaluable to us in taking through informed decisions at many difficult points of the process, not to mention your patience, empathetic and positive attitude which have made our investment journey very pleasant.

Although we live in Sydney and our first investment (land and house package) property is in Regional Qld (Roma), working with you has not only made our first investment property purchase easy but I can confidently say that you have also saved us thousands of dollars through your advice and guidance. Having you hold our hands from day one, working through various designs and plans to suit our investment needs and negotiating the best price in the market for us, has made the whole process of buying our first investment property as easy as it could be.

I would also like to mention that all the people (conveyancer, finance broker etc) you have suggested have shown the same capabilities and have done their very best for us, we are once again very happy to have followed your advice. Like I have told you a few times earlier, your whole hearted willingness to help us during the initial sale stages, despite you knowing the fact that we were working with a different Sydney based sales agent as well, showed your true professionalism, work ethics and selflessness to help. You earned our trust since then and have continued to exceed our expectations thus paving the way for both professional and personal trust without having to meet us in person, even once.

Without any hesitation I would do my future investment projects only with you and your professional and friendly project management services would be highly recommended to anyone by us.

Leo & Dianne P - Byron Bay, NSW

Working with Micki on our investment purchase on the North Side of Brisbane recently has been wonderful! We found House & Land Solutions online as the company was selling house and land packages in a suburb we have been researching as a great place to invest.

From our very first phone call with Micki, she has been extremely thorough with the information she has provided to us as well as giving us choices in builders to use. We based our decision on the turn key inclusions for the build and she also negotiated a rental guarantee for the first 12 months from completion, which was fantastic.

We highly recommend the service provided by House and Land Solutions and the passion that Micki has to assist her clients is a real credit to the business. Thank you Micki

Andrew & Liz L - Chapel HilI, QLD

When looking to purchase our first investment property in 2012 we asked ourselves “what qualities do we look for in a Sales Professional?”

For us it was honesty, integrity, sincerity and enthusiasm. In Micki Holder from House & Land Solutions whom we contacted via her internet advertising in Gladstone at the time, we found all of these qualities and much more.

Micki’s professional yet personal approach to business is such a refreshing change. She has set new benchmarks for us in terms of customer service. She keeps every commitment she gives and genuinely cares about her clients’ needs.

Micki doesn’t have a ‘too hard’ basket! Her absolute determination to provide what we wanted as clients resulted in us being able to secure our second latest investment property through House and Land Solutions via our SMSF on the Sunshine Coast, in our preferred estate and within budget and in a location that others suggested was impossible. Micki cares about our projects like they are her own and is tenacious in her follow up.

With Micki we have the complete package and wouldn’t dream of using anyone else for our future investment plans. We consider Micki our ‘investment partner’ and also a friend.

Monique T & Daniel M - NSW

I would like to sincerely thank you for organising our house & land package in Chinchilla. You have been nothing short of amazing, without your assistance every step of the way we would not have been able to proceed with this investment. No problem was ever too great for you no matter what time of the day or night.

Micki, you are the most genuine and kind real estate agent I’ve ever met. I would have no hesitation in recommending you to any prospective buyers.

Jenny H - QLD

Thank you Micki for your professional guidance, advice and courtesy, but thank you mostly for your personal patience, understanding, reassurance and positive happy personality.

Micki Holder has been the Project Manager for the building of my parent’s new home in Buddina QLD. My parents are in their 80’s and never having built before, have all the dreams of any new home owners but with the added requirements of planning for special mobility considerations and storage for their possessions.

From my initial enquiry to a new home sales advertisement with House and Land Solutions, Micki has been exceptionally helpful, always pleasant and willing to work with us patiently on the planning and thinking creatively for solutions to getting the plans for my parents ‘just right’. This required several planning and discussion meetings at my home at times that could suit all parties an Micki showed flexibility and genuine interest and care in listening to my parent’s wishes. She coordinated with the builder to view various display homes as well as interfacing between the designer and my parents for possibilities.

We are now at the end of the building process and as the family representative, I have valued Micki’s quick and professional response to each and every concern that we have had. Micki has contacted the construction supervisor and trades people in order to have concerns or special requests regarding tiles, grip rails, kitchen design, paths and entry requests included. Her pleasant and reassuring responses to our enquiries have been wonderful. I wholeheartedly recommend the friendly and professional services of Micki Holder to anyone planning a building project to ensure the communication between the building personnel and the owners are managed efficiently, diplomatically and with the best possible outcome for all parties.

On behalf of my parents John and Olga Dixon and myself, thank you Micki.

David K - Berwick, Vic

My dealings with Micki have been great. Being located in Victoria and building in Gladstone was a daunting task, but working with Micki has made the process very easy for me. She has been involved in the project management of my investment build from day one and during this time she has always been prompt, friendly and very professional.

Micki does what she says she will do and she follows up on all outstanding items in an timely manner. Your success is her success!

I would have no hesitation in recommending Micki’s services to anyone who is intending to build.

Robyn T - Cairns, QLD

From my first telephone conversation with Micki Holder, I knew I was on a winner! Then after meeting Micki personally and dealing with her over the weeks leading up to the purchase of my villa, I was convinced that she was the person to trust in handling my affairs.
Micki ‘held my hand’ during every process of the purchase in a friendly and professional manner. She gave 110% service and support, even to the extent of driving me around to and from each pre-arranged appointment. I would wholeheartedly recommend Micki Holder to give you the qualified assistance you need when making these very important real estate decisions.

Micki has integrity and empathy, qualities rarely found these days in the business world. Thank you Micki!

Andrew & Liz L - Chapel Hill, QLD

There is a saying in the sales business that competence equals confidence. From the first moment we spoke to Micki Holder of House and Land Solutions, her knowledge and professionalism gave us the confidence we were looking for as first time investors. Micki is very organised and thorough, which combined with her warm and approachable manner has made her an absolute pleasure to deal with. She has continually responded to our numerous questions and concerns very promptly, and has demonstrated great patience in walking us through the purchase and building processes.

Micki’s ‘boutique style’ service of not only selling the house and land, but also being the point of contact right through to the completion of the build is especially reassuring for us.

We are looking forward to doing more investing with Micki in the future, and would have no hesitation in sincerely recommending her to others wishing to do the same.

Melvan & Jean J - Eumundi, QLD

We are writing these few lines to express our appreciation for your help and advice from start to finish during the construction of our new home at Burrell Avenue, Eumundi.

Many thanks for your untiring interest in the project, particularly in relation to drawing and adjustments to the plans, the choice of building materials, including bricks, roof, windows and doors, also the internal fittings and kitchen design, as well as paint colours and floor coverings etc.

We would have no hesitation in recommending your services to anyone who is intending to build. Thanking you once again.

Alison L & Peter N - Melbourne, Vic

Our dealings with Micki have been nothing short of excellent. Despite living out of state and hours away, our enquiries were always answered promptly with nothing being too much trouble.

Also as first time investors as well, the process seemed extra daunting but her expertise and valuable advice made it seemed effortless. Prior to working with Micki we actually had been dealing with other agents and we felt that all they did was give us more of a headache and added pressure and stress. Micki’s work ethic is different; she is professional, courteous and dedicated. We quickly learned to cut ties with our previous agents after having dealt with Micki. We are very pleased that we have been kept up to date with all aspects of our purchase and could not have asked for a more dedicated professional to help us buy our first investment property.

Antony N - Darwin, NT

I’ve bought a house & land package through Micki Holder recently and really happy with her service. She is professional, knowledgeable and always there to answer my queries. She is really quick with her responses and gone beyond her boundary get things done. I’ll do business with her again.

Leji & Jancy A - Lithgow, NSW

Both of us love the service you have provided. You are very very reliable, trustworthy, and easy to deal, answers all the phones and mails and helps the buyer get the best deal at optimal price. Even when there was a price variation you helped me to get the issue sorted.

I just don’t know what to write and all I can say is that “I extremely like your service and I will definitely buy another property through you”. If anyone asks I will strongly recommend you. I have dealt with 5 to 6 agents in Vic and NSW and I reckon you are the best.

Kyle & Caitlyn G - Mackay, QLD

After the experience we had buying our first home, we were certain that real estate agents were deceitful and only out to increase their commission. But our experience with Micki Holder has been completely different.

We purchased a house and land package arranged by Micki and have felt very supported by her through the whole process. Although Micki is based on the Sunshine Coast, we live in Mackay and the property we purchased is in Gladstone, Micki ensured that the distance did not impair the smooth execution of all that needed to be done. Micki is very personable and genuine, and willing to do whatever it takes to give a high level of customer satisfaction. During the early stages of the purchase, we were making phone calls to her almost every day and she was always happy to speak with us and help us in any way.

Micki only engages contractors which she knows and trusts for the packages she coordinates and therefore we have complete confidence that the end product will be of very high quality. We would most definitely use Micki again for any property purchase we make in the future.

Arpit S & Amrita K - Brisbane, QLD

We met Micki last year when we were looking to buy some land and build a house. Since this was the first time we were buying a property in Australia, we found the whole process extremely challenging!

Micki was a great support to us and willingly educated us on many things that we didn’t know. Her helpful and generous attitude put us at ease from the start and made us feel comfortable about the property decision we were to make. She made available to us all her knowledge, contacts and resources. This helped us immensely in securing a positive outcome for ourselves.

She is an excellent mentor regarding property issues and we hope to buy and sell many more houses with her in the future!

Rhonda S - Nambour, QLD

Working with Micki when building my house was just a breeze. Every question that I asked was answered (as stupid as I thought they were) even any floor plan change she helped work it out. Just talking to her & letting her work with the builder was just great.

I would highly recommend her & build with her again.

Russell B - Perth, WA

I have been working with Micki Holder over the last couple of months in finding a house and land package in the Gladstone region. Over this period of time I have been pleasantly surprised by the level of service she had provided and the competency she demonstrates in performing her job. In my field of work and in my property investing I have worked with many different people. Micki has been a standout in the following areas:-

1) She provides well written emails which clearly and concisely answers all your questions
2) She is happy to pick up the phone and discuss things with you, and always gives you the time of day.
3) She replies promptly to all your queries and diligently follows up outstanding items
4) And most importantly provides a service that makes you feel special and like a valued client, as opposed to just being a number and ‘another sale’.

I would recommend Micki to anyone looking at finding a house and land package, be it from an investment or owner/occupier perspective.

Leia C & Paul R - Karratha, WA

It is with great pleasure that I write this testimonial for Micki Holder. The one thing that impressed me about my experience with Micki was how straightforward and committed Micki is in providing great quality homes for investment. With her friendly nature and most of all her brilliant knowledge of the stages of building a new home, to assisting us with a excellent mortgage broker and conveyancer – she helped us with everything!

Micki, without your help and guided information we would still be looking to build our first investment property, but you made it all possible with the first phone call we made to you.

Thank you Micki

Jerry & Ginny S - Peregian Springs, Qld

If you are looking to build a new home, you can do no better than to contact Micki Holder at House & Land Solutions. As Sydney residents, deciding to build on the Sunshine Coast appeared to be a long and costly exercise. Luckily, someone recommended Micki to us. She worked hard to find the right block of land in our nominated price range, and then found a builder that would build the home we wanted within our budget.

One of the most significant things Micki did was to help us select (and reselect) and redesign the layout of our house to fit in with council regulations, while still retaining the features that were important to us.

Micki was our eyes and ears during the entire building process, making sure we knew the progress on the house and even making sure we received pictures of the progress. Micki even helped out when it came to looking at special needs for the house. As a person with arthritis, I wanted taps etc. that could be operated easily with my hands. This was quickly arranged and without any additional building cost.

Micki navigated us through what could have been a very difficult process. She acted as a liaison between the builder and us, and because of her experience, understood the council and local requirements and how to move efficiently through them.

With Micki’s help your dream can become reality without the problems of being a distant client.

Featured Agent

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Micki Holder

Mobile: 0412 955 006
House and Land Solutions is a boutique business created by Micki Holder, a fully licensed agent who has been specialising in new construction for many years.

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